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Jyotima Sharma

Instructional Designer| Learning Experience Designer

SKILLS

Adobe XD

Adobe Photoshop

Illustrator

Indesign

Microsoft Office & Word

Figma

Canva

Content Management

Adobe Captivate​

Articulate storyline 360

Articulate Rise

Vyond

​

Copilot, ChatGPT

CONTACT

+431 726 1955

36, Fiddlers Way,

Oakville ON

EDUCATION

2008 - 2012

Bachelor in Engineering

SRIT, INDIA

2025- 2026

UX Certified

York University

2008

School

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PROFILE

I have 9 years of experience in UX and instructional design. I have led various projects that focused on creating training modules for clients in the retail and insurance sectors. I have a strong background in developing interactive adult learning programs for a wide range of clients.

WORK EXPERIENCE

2022 - 2023

Instructional Designer

CSC Generations, Toronto

I have managed designing, developing, and implementing continuous learning solutions for complex projects at CSC, a global organization. I possess advanced skills in creating engaging virtual materials using MS Office, Articulate 360, Adobe Suite (especially Premier Pro), Camtasia, and Vyond. Additionally, I excel in gathering project information, meeting deadlines, and collaborating with stakeholders to ensure successful outcomes. I independently create learning materials following instructional design theory and have experience with large-scale LMS and eLearning platforms. Furthermore, I have applied adult education principles and blended course design techniques while working with clients such as PHILIPS, Le Creuset, CUISINART, BREVILLE, and FELLOW.

2018-2022

Learning Experinece Designer

Infosys, India

I specialize in creating engaging and effective learning activities and course content to enhance retention and transfer of knowledge. Using the ADDIE design model, I design web-based training courses in collaboration with subject matter experts to ensure accuracy. I apply Bloom's Taxonomy to curriculum objectives and engage in backward planning for instructional design. My experience includes collaborating with SMEs to develop interactive simulations, resulting in increased learner engagement and reduced training time. I also conduct project proposal, task, and user interface analyses, working closely with stakeholders to identify training needs. I have expertise in developing blended learning courses and evaluating learning outcomes using Kirkpatrick Levels 1-4. Additionally, I provide exercises and activities to support the learning process, create multimedia content, develop assessment instruments, and design instructional courses using the Captivate tool. My experience includes working with an insurance-based client at www.spservicing.com.

2013-2018

E-Learning Developer

Ucertify, India

I have extensive experience developing technical courses covering Java, SQL, and Network Security for web presentations. I utilize tools such as Adobe Captivate 8 to create engaging videos, including those for the uCertify tutorial website with scripted content. Additionally, I demonstrate high proficiency in HTML and various authoring tools, enabling me to create multimedia content with synchronized audio and video elements. I specialize in creating interactive Storyline SMQs (Super Multiple Questions) such as multiple-choice questions, drag-and-drop activities, and fill-in-the-blanks exercises. Furthermore, I am skilled in developing Lab Simulation tasks to enhance the learning experience. I actively participate in team meetings to address usability and user experience considerations, collaborating with colleagues to ensure high-quality course content.

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